about the support offer

The LGA Care and Health Improvement Team have collaborated with rethink partners over a series of programmes to support councils to realise your ambitions for care technology and adopting digital tools and solutions in social care.

Here we capture and share content, tools and other resources created through these programmes in one place so that they can be accessed at a time and pace to suit individual circumstances.

Our work is ongoing with resources being created on a regular basis and we will be adding new content on a regular basis, so keep checking in.

Rethink Partners is an organisation fuelled by passionate individuals dedicated to improving health and care services. We have all held leadership roles in the NHS or local government and are experienced change agents.

The LGA is the national membership body for local authorities and we work on behalf of our member councils to support, promote and improve local government.

key people

Black and white picture of Irene Carson on yellow background

Irene Carson, Rethink Partners

Irene leads insight, research, co-production and service design. Irene has worked with a range of councils to engage the market, prototype, co-produce and test care technology. Irene has been leading the creation and delivery of care technology training for all adult social care staff (450) at Suffolk County Council in recent months. As a driving force behind Digital Boomers she has extensive experience of older people and technology in the health and care space – with a strong focus on culture change and digital activation. A current NHS/council Digital Boomers project is using insight and behaviour change modelling to explore how digital can support people across the strength & balance agenda: working with residents in care, living independently and in receipt of domiciliary care.

Black and white picture of Clare Morris with pink background

Clare Morris, Rethink Partners

An experienced senior leader in the private, public and 3rd sector able to translate strategy into action and make good things happen. A former NHS CEO, Clare's extensive knowledge of the NHS, local government, academia, and the private and voluntary sectors means she can help organisations uncover opportunities for transformation and value creation from a range of perspectives. Clare has recent experience of digital transformation in Adult Social Care and Technology Enabled Care having worked with Kent and Essex County Councils to develop digital programmes, and a number of councils on various aspects of care technology. She has an MBA and will be jointly leading and delivering the LGA Care Tech Support Offer. Clare has previous experience of OD and developing communities of interest / practice.

Black and white picture of Jemma Mindham smiling, with blue background.

Jemma Mindham, Rethink Partners

Jemma has 18 years of experience working in the voluntary and community sector at national and local levels in both delivery and senior leadership roles. She has an energetic approach to tackling social challenges and her passion and enthusiasm create exciting spaces for building solutions. People open up to her relaxed yet professional style giving her the ability to really get to the heart of individual as well as organisational needs. She has successfully developed and delivered programmes of change working with local and national health, social care and government partners within the fields of digital inclusion, personalisation and social action.

Hannah Gill, LGA

Hannah is a Senior Adviser at the LGA, her portfolio includes digital technology in adult social care as well as a number of public health grant funded programmes. She currently oversees the direct support offer for councils as well as our national digital strategic work with partners such as ADASS and NHSX. Hannah has over a decade of experience working across a number of local authorities. She has experience in public health working across the whole life course as well as adult social care covering housing, support and technology for people to live independently.

Georgia Goddard, LGA

Georgia is a National Management Trainee currently on placement in the Digital team as part of the LGA Care and Health Improvement Programme. She is currently working closely with Rethink Partners to deliver the Digital Support Programme, working with a diverse range of councils to improve confidence in digital technology in adult social care.

Edmund Willis, LGA

Ed is a Programme Lead Adviser at the LGA who works collaboratively with the NHSX Adult Social Care policy team. He provides essential input and advice to NHSX to ensure that the needs of adult social care and local government are considered within new policies, strategies and programmes. Ed has worked directly in councils and has a background in both finance and adult social care digital technology. He is passionate about the difference data and digital technology can make to improve lives.